SMS Consent: 

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Messages: If you have consented to receive text messages from Trueway Insurance LLC, you may receive messages related to:

• Policy payment reminders
  
• Renewal notifications
  
• Alerts about canceled or expiring policies
  
• Marketing information about home, auto, and business insurance
  

Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 20 – 25 SMS messages per week related to your policies or requests.

Fees: Standard message and data rates may apply depending on your carrier’s pricing plan, both domestically and internationally.

Opt-In Methods: You may opt-in to receive SMS messages from Trueway Insurance LLC in the following ways:

• Verbally, during a conversation
  
• By completing an online form
  
• They fill out a website
  
• Initial contact must be made by the client via SMS

Opt-Out Method: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS you receive, or by contacting us directly.

Help: If you are experiencing any issues, you can reply with the keyword “HELP” or contact us at customerservice@truewayins.com.

Standard Messaging Disclosures:

• Message and data rates may apply
  
• You can opt out at any time by texting “STOP”
  
• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages
  
• Message frequency may vary
  

Who We Are

This website is operated by Trueway Insurance.

Website: www.truewayins.com
Email: customerservice@truewayins.com

Trueway Insurance is committed to protecting your privacy and ensuring transparency regarding how your information is collected and used.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Insurance inquiry information
• Billing information
• Any information submitted through forms on our website

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Usage data

How We Use Your Information

We may use the information we collect to:

• Provide insurance quotes and services
• Respond to inquiries
• Process transactions
• Improve website functionality and user experience
• Communicate regarding insurance products and services
• Prevent fraud or abuse

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may store user preferences and analytics information.

You can disable cookies through your browser settings if you prefer.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.

These websites may collect data about you according to their own privacy policies.

How We Share Your Information

Trueway Insurance does not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who help operate our website or assist in providing insurance-related services, only when necessary.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion of your information
• Object to certain data processing activities

To make a request, please contact us using the information below.

Security

We implement reasonable security measures to help protect your information from unauthorized access, disclosure, or misuse.

Third-Party Services

Our website may use third-party services such as analytics providers, spam detection tools, payment processors, or insurance-related platforms that may collect limited information necessary for their services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Trueway Insurance
Website: www.truewayins.com
Email: customerservice@truewayins.com
Lake Worth: (561) 318-5540
PALM SPRINGS: (561) 223-6595
Toll Free: 855-897-1938