SMS Terms & Conditions - Trueway Insurance
SMS Terms & Conditions — Insurance Inquiries and Quote Follow-Up
Program provider: Trueway Insurance Corp, operating as Trueway Insurance. Updated October 1, 2026. Program scope: When you choose the optional SMS consent on our website inquiry forms, you agree to receive messages about your insurance inquiry, follow-up on a quote you requested, and related appointments. This consent does not authorize promotional SMS or enroll you in policy payment, renewal, or cancellation reminder programs. Any other messaging program requires consent appropriate to that program. How to opt in: Visit our contact form or an insurance inquiry form on this website, provide your phone number, and select the optional SMS consent before submitting. The option is not preselected. Consent is not required to request information or purchase insurance. Calling us or providing an email address alone does not authorize SMS. Message frequency and fees: Message frequency varies with your inquiry, quote follow-up, or appointments. Message and data rates may apply according to your mobile plan. Opt out: Reply STOP to stop messages from this program. You may receive a confirmation of your request. To opt in again, provide a new affirmative consent. Help: Reply HELP, call (855) 897-1938, or email customerservice@truewayins.com. Delivery: Message delivery depends on your carrier and network availability. Carriers are not liable for delayed or undelivered messages.SMS Privacy
Phone numbers and SMS opt-in consent collected for this program are not sold or shared with third parties or affiliates for marketing or promotional purposes. Service providers may process this information only as needed to operate the messaging service. The general Privacy Policy below also applies.Privacy Policy
Who We Are
This website is operated by Trueway Insurance Corp.
Website: www.truewayins.com
Email: customerservice@truewayins.com
Trueway Insurance is committed to protecting your privacy and ensuring transparency regarding how your information is collected and used.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Insurance inquiry information
- Billing information
- Any information submitted through forms on our website
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Usage data
How We Use Your Information
We may use the information we collect to:
- Provide insurance quotes and services
- Respond to inquiries
- Process transactions
- Improve website functionality and user experience
- Communicate regarding insurance products and services
- Prevent fraud or abuse
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may store user preferences and analytics information.
You can disable cookies through your browser settings if you prefer.
Embedded Content From Other Websites
Pages on this website may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.
These websites may collect data about you according to their own privacy policies.
How We Share Your Information
Trueway Insurance does not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers who help operate our website or assist in providing insurance-related services, only when necessary.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion of your information
- Object to certain data processing activities
To make a request, please contact us using the information below.
Security
We implement reasonable security measures to help protect your information from unauthorized access, disclosure, or misuse.
Third-Party Services
Our website may use third-party services such as analytics providers, spam detection tools, payment processors, or insurance-related platforms that may collect limited information necessary for their services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Trueway Insurance
Website: www.truewayins.com
Email: customerservice@truewayins.com
Lake Worth: (561) 318-5540
PALM SPRINGS: (561) 223-6595
Toll Free: 855-897-1938
